Kaustubh Jain

Kaustubh Jain

Full CV & Experience

Professional Summary

Senior Manager at EXL Service leading Generative AI, automation, and analytics engagements across diverse industries. Delivered $2.35M+ through RFPs, built real-time reporting systems, and streamlined KPI workflows — owning outcomes from problem framing through delivery. Skilled in Power BI, Power Automate, and translating complex data into decisions executives can act on.

Key Competencies

Data Analysis & Insights
Business Process Automation
Stakeholder Engagement
Project Management
Technical Documentation & BPMN
Business Intelligence & Reporting
Strategic Planning & Execution
AI & Emerging Technologies
UAT Planning & Execution
RFP Development & Proposal Writing
Change Management
Customer Journey Mapping
Cost-Benefit Analysis
Agile & Scrum Methodology
Requirements Gathering

AI & Technical Competencies

💬 Conversational AI Tools

  • ChatGPT, Claude, Gemini
  • Perplexity AI, Elicit, Consensus
  • GitHub Copilot, Continue
  • Hugging Face Transformers

🧠 LLM Development & Deployment

  • NVIDIA AI Workbench
  • LM Studio (local LLMs)
  • Python, R
  • Prompt Engineering for GenAI

💼 Business Applications

  • Power Platform (Power BI, Power Automate, Power Apps)
  • Replit
  • Confluence / JIRA
  • Advanced Excel Modelling

Professional Experience

Jul 2026 — Present
Senior Manager
EXL Service (NASDAQ: EXLS)

Promoted to Senior Manager in recognition of sustained impact across GenAI automation, business intelligence, and strategic consulting. Leading larger cross-functional engagements and deepening ownership of GenAI-driven transformation initiatives for life & annuity clients.

Jun 2023 — Jul 2026
Manager — Business Analyst
EXL Service (NASDAQ: EXLS)

Drove enterprise-wide impact across GenAI automation, C-suite business intelligence, and business continuity — contributing $2.35M+ in revenue through strategic proposals and reducing execution timelines by 50% through lean methodologies. Led cross-functional initiatives spanning Power BI dashboards, Generative AI pilots, and workflow automation across life & annuity clients.

Apr 2022 — Jun 2022
Product Management Intern
Wiz Freight

Drove product enhancements for efficiency and global deployment readiness across the sales platform.

Education

Masters of Business Administration

Indian Institute of Management (IIM) Indore

Majors: Strategy, General Management, New Product Development

Bachelor of Arts: Foundations of Management

Indian Institute of Management (IIM) Indore

Certifications

🏅 NVIDIA Certified Associate GenAI & LLM 📗 Lean Six Sigma Green Belt — KPMG 📘 FMLI Level 1 — LOMA 💻 Microsoft Office Specialist: Excel 2016

Extracurricular Activities

Media & Communications Head

TEDxIIMIndore

Vertical Coordinator, Coverage

i5 Summit — IIM Indore

Campus Finalist

Salesforce Case Competition — IIM Indore

OnePlus Campus Ambassador

IIM Indore

Cofounder, Zaryan (NGO)

Punjab, India

Get Full Resume

Interested in the complete picture? Request my detailed resume — I'll share it personally.

Request My Resume

Share a bit about yourself and I'll send you the full PDF personally.